I had a very good experience today with a taxi driver. Based on my few times experiences with other taxi drivers, I found that the taxi driver sent us back to hotel is OK. Hence after sending us to the hotel, I offered him to send us to airport.
I think he must be very happy to receive such an offer which is out of his expectation. He sent us back to hotel and earned HKD23 but he earned HKD250 when he sent us to the airport. Therefore, for those taxi drivers and other sales staff who think that they do not need to provide good customer services to customers and tourists especially, they may be losing repeat sales.
Happy Events:
- I am happy to offer to the taxi driver another business deal that will make him happy.
- Happy to contribute to Hong Kong economy by spending almost 6 full days there.
- I had 6 days of happy family trip especially the moment I spent with my girl alone when my wife was doing her shopping with her mum. It was very good for father-daughter bonding.
Creativity: I think Hong Kong is a more open society than many SEA or Asian countries and as such promotes creativity.
Creativity is limited by what one can do and as such limited by what one cannot do. As such, how open is a country and society will have a direct correlation with the level of creativity, in turn, innovation. As such, it is not surprised that USA is one of the, if not the, most creative and innovative country in the world as they are perceived to be the most open, in many aspects, country in the world.
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