Good Team Member vs Good Team Leader

Day 117 - 883 days to freedom

I am in charge of managing the rat race team runners and support. For shoes, I changed to New Balance this year. Every year I try to change to new brand so that runners will be able to try different brands. Furthermore, New Balance is a good brand for running shoes based on my personal and other people's experience.

I went to the shop to pick up my order and realised that she was still trying to sort out my order. I thought it would only take another half and hour to settle the whole thing but it lasted more than 3 hours. End up, I received two pairs short as well. Technically many people may just walk away or at least scolded her for such a messy or even lousy management but I did not do anything. I even felt pity for her as she is quite young, and just try to make a living, may be less than 25 years old.

I knew her last year from another branch and apparently she was promoted to take care of this existing branch after the previous branch manager resigned. She is a very hard working person and earned my support. She provide good customer service and has very good follow up. However, maybe she is just not really to assume a role as a manager or leader. I will not blame her as learning on the fly is not for everybody and also proper training provided by a company is a must no matter what. Hopefully I will have a chance to provide some guidance to her to be a better manager as it is not enough to work hard but work smart as well.

Happy events:

1. Finally got the running shoes for runners but due to the delay of the shopkeeper, I reach office late and hence decided to let them try the shoes on Monday.
2. Today is my good friend, Shirley's new born baby full moon and she delivered the full noon gift pack to me. However, I was not able to receive directly from her due to the shoes issue. Happy full moon celebration to the little angel. Must be very beautiful just like the parents.
3. Today day is the lst day of school before the one week regular school break and the Hari Raya celebration. My girl went shopping and have fun with her schoolmates and friends. During our journey to the shopping mall together with her schoolmates, they learned about our good parent-daughter relationship and also my way of educating and upbringing of my kids, one schoolmate made a comment that,"If you were my dad, I will be one of the most fortunate and happy daughter in the world." Glad that Iam on the right track as a father.